Enshittification

Enshittification is the pattern of decreasing quality observed in online services and products such as AirBnB, Amazon, Facebook, Google Search, Twitter, Bandcamp, Reddit, Uber, and Unity. The term was used by writer Cory Doctorow in November 2022, and the American Dialect Society selected it as its 2023 Word of the Year. Doctorow has also used the term platform decay to describe the same concept.