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Collective intelligence |
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Collaborative intelligence is distinguished from collective intelligence in three key ways: First, in collective intelligence there is a central controller who poses the question, collects responses from a crowd of anonymous responders, and uses an algorithm to process those responses to achieve a (typically) "better than average" consensus result, whereas collaborative intelligence focuses on gathering, and valuing, diverse input. Second, in collective intelligence the responders are anonymous, whereas in collaborative intelligence, as in social networks, participants are not anonymous. Third, in collective intelligence, as in the standard model of problem-solving, there is a beginning, when the central controller broadcasts the question, and an end, when the central controller announces the "consensus" result. In collaborative intelligence there is no central controller because the process is modeled on evolution. Distributed, autonomous agents contribute and share control, as in evolution and as manifested in the generation of Wikipedia articles.
Collaborative intelligence characterizes multi-agent, distributed systems where each agent, human or machine, is autonomously contributing to a problem solving network. Collaborative autonomy of organisms in their ecosystems makes evolution possible. Natural ecosystems, where each organism's unique signature is derived from its genetics, circumstances, behavior and position in its ecosystem, offer principles for design of next generation social networks to support collaborative intelligence, crowdsourcing individual expertise, preferences, and unique contributions in a problem solving process.[1]
Four related terms are complementary:
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